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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
Error e03d0036 is displayed in Enterprise Console when the Sophos Anti-Virus for Windows 2000+ on-access scanner has been unable to check a file. The full text of the error message is as follows:
e03d0036 - The on-access driver failed to check file <file_name>
This happens where the on-access scanner has been unable to access the file concerned in order to scan it. The usual reason for this is an access violation.
In some circumstances large numbers of these error messages may be generated.
If this error message is being reported by a known source, and you want to suppress it, you can do so by blacklisting the error code.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.