Enterprise Console will display the following error messages about incompatible certificates if the SSL certificate on the workstation running Sophos Anti-Virus (endpoint) is not compatible with the one on the server running the console.
This usually happens when the workstation has tried to report to a different server from the one that installed it.
Sophos Anti-Virus cannot report to Sophos Enterprise Console (SEC) or receive new security policies. This is because it is using an SSL certificate that is incompatible with the SEC server. Sophos Anti-Virus should be reinstalled by the system administrator.
This can happen in the following circumstances
This problem may also be mentioned in the Sophos Network Communications Report.
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