Issue If you are running Sophos Anti-Virus for Macintosh OS X, version 8 or 9, on a client computer and you suspect that any of the following apply:
you may want to force an update on the client computer.
Sophos product and version Sophos Anti-Virus for Macintosh OS X
mac# sudo rm -f /Library/Caches/com.sophos.sau/CID/cidsync.upd
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