Sophos is aware of an issue seen where some Enterprise Dashboard Master license customers do not see renewed license details propagate down to all of their Subestates.
Customers may see this occur when a license has been recently renewed and activated
The following sections are covered:
Applies to the following Sophos products and versions Sophos Central Enterprise Dashboard
If you experience this, please let us know by contacting Customer Care (email@example.com) with the following:
In the interim of a permanent fix, our teams will help resolve this issue as soon as possible.
Development is aware of this issue and actively working on a permanent resolution to be released.
Please follow 'What to do' section above to have us manually fix this.
If there is additional information and or upon fix release.
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