This article describes the steps to investigate a scheduled scan taking a long time. The following sections are covered:
Applies to the following Sophos products and versions Central Windows Endpoint
Scheduled scans can have a wide variation in their times, due to many factors. These can include:
Scheduled scans are interrupted by restarting the Sophos Anti-virus service, which is done by Major updates (including VDL updates). IDE (threat) updates do not interrupt scheduled scans.
When investigating issues with scan performance, verify the items above. When possible, turn off features to eliminate possibilities.
To validate potential problem spots, SAV32cli can be used.
The drive of folder path can be set to the most likely areas that are suspected of causing the scan to have difficulties.
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