Update 1:30pm EDT June 15th - Resolved. Previously - June 15th: MSP Partners are seeing an error when trying to create a new Virtual Firewall in Partner Dashboard.
Partner Dashboard --> Firewalls --> Request Virtual Firewall --> (enter in required details) --> Create Firewall =
Applies to the following Sophos product(s) and version(s) Sophos Central Partner
MSP Partners are currently unable to create any Virtual Firewalls within Partner Dashboard
Update 1:30pm EDT June 15th - Issue is resolved, and Sophos teams continue to work on ways to prevent this type of failure from happening in the future.
Please check back with this knowledge base article for updates and confirmation when this is resolved.
There are no workarounds at the moment.
No further updates are planned.
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