Note: For the article that outlines the remediation steps for Sophos Firewall Manager. Please visit: 135429
This article outlines the remediation steps for any XG Firewall with a severed connection to Central Firewall Manager (CFM). Note: These steps are not required for Sophos Central managed devices.
The following sections are covered:
To identify affected devices, login to CFM and navigate to the Managed Devices page.
As mentioned in KBA 135412, please ensure that you have changed the device administrator account password. Once complete, then perform the following steps to supply that password to CFM.
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