This article provides a high-level summary of the migration from Sophos Mobile on-premise to Sophos Mobile in Sophos Central. Links are provided to further articles with more detailed information.
Applies to the following Sophos product(s) and version(s) Sophos Mobile 9.6Central Mobile
Before starting the migration, please get in touch with your Sophos partner to obtain an appropriate Sophos Central Mobile license. Based on your current license you are entitled to a matching Sophos Central license, which should be uploaded to your Central account. The conversion of the licenses is straightforward, as shown in this table:
Sophos Mobile 9.6 provides a comprehensive migration guide. It contains a detailed step by step description of the migration and also covers all edge cases and changes, which need to be done in external systems. We highly recommend that you read this guide before starting any migration.
The migration tool is included in the Sophos Mobile 9.6 installation. It can be found under Setup > Sophos Setup in the tab Migration. The tool will guide you through the migration in a step-by-step manner. Any issues blocking the migration are highlighted and you are guided to resolve them.
For a walk-through of the migration process, please watch this 5-minute video.
Customers should be aware of the below information before proceeding with a migration.
Sophos Mobile on-premise and Sophos Mobile in Sophos Central have parity for all the core product features. There are some smaller differences between the platforms, which are listed below.
If any of the above features blocks you from migrating to Sophos Mobile Sophos Central, please send a mail to email@example.com, and we will contact you.
Sign up to the Sophos Support SMS Notification Service to get the latest product release information and critical issues.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.