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Google has announced an end-of-life (EOL) for specific APIs used for Android Enterprise device management.
The APIs will be discontinued by August 12th, 2020. To help customers / developers switch to the replacement APIs, Google will interrupt the services behind the APIs for a short time once every month starting February 25th, 2020.
Details regarding the planned outages can be found here: https://developers.googleblog.com/2018/03/discontinuing-support-for-json-rpc-and.html
Earlier versions of Sophos Mobile used the affected APIs, and therefore customers will be impacted during the service interruption.
During these interruptions all actions related to Android Enterprise might not work. This includes the following tasks:
Sophos highly recommends to upgrade Sophos Mobile to 9.0 or higher (9.5 recommended), which uses the new APIs recommended by Google.
Also, the maintenance for any version below 9.0 stopped at the end of 2019 (See here: 121634)
This does not affect Sophos Central or Sophos Mobile as a Service.
Applies to the following Sophos product(s) and version(s) Sophos Mobile 8.6Sophos Mobile 8.5
If Sophos Mobile 8.6 or lower is used it is recommended to update to at least Sophos Mobile 9.0.
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