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This knowledge base article provides information on the extended Anti-Virus support for Windows 7 and Windows Server 2008 R2.
Sophos always encourages its customers to use the latest operating systems and service packs, however, we also recognize that some customers are unable to upgrade for various reasons and because of this, Sophos is offering to extend the availability of support for both Windows 7 and Windows Server 2008 R2 from their current retirement dates until 31st of March 2025.
To continue receiving updates and support, Sophos Central customers need to purchase the extended support option. After this, Sophos will continue to provide security updates and periodic engine refreshes to maintain protection but reserves the right to review the status of support should an issue be found within Windows 7 or Windows Server 2008 R2 that means that we can’t provide suitable protection. See the EULA for more details.
Both Windows 7 and Windows Server 2008 R2 will continue to update until 31st of December 2021, at which point they will stop. These operating systems are not supported unless extended support has been purchased.
The following sections are covered:
Contact your Account Manager if you require extended support for these operating systems.
Note: After securing and applying the extended license for Windows 7 and Windows Server 2008 R2 in your Sophos Central, the Sophos full installer must be downloaded and used for the installation to proceed.
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