This article describes the behavior change in releasing the email from Quarantine Digest email.
Quarantine Digest (previously known as Spam Digest prior to Cyberoam firmware version 10.04.4 Build 028) is the listing of all Emails that are identified as Spam and quarantined by Cyberoam Anti Spam Engine. Cyberoam sends the Quarantine Digest in the form of an Email to all users as per the configured frequency, which can be hourly, daily or weekly. From the digest, users can sort through the quarantined mails and, if necessary, release them to their personal inboxes.
The following sections are covered:
Applies to the following Sophos products and versions
Cyberoam Firewalls running CROS versions :
There is behavior change in quarantine email release from quarantine spam digest email from late February 2020.
Earlier, Users could release the quarantine email directly by clicking on the Release link in the spam digest email.
Users can only release quarantined email from the "My Account" portal. Once they have successfully logged into the “My Account” portal, they can release the quarantined email. The new process is documented in KBA 135224.
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