When applying a restriction profile to an iOS 13 device the restrictions are not applied according to the profile.
For example, the "App Store" option is still available even though the "Allow App installation" option was disabled.
This issue is by design of iOS 13. With the release of iOS 13 Apple has changed some restrictions to require a supervised device
This article lists the restrictions which now require a supervised device.
The following sections are covered:
Applies to the following Sophos products and versions Sophos MobileCentral Mobile
With the release of iOS 13 the following restrictions require a supervised device.
Sophos Mobile will show a label next to the respective setting in a future version indicating this requirement.
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.