Wireless Access Points going offline after initial configuration
This can be caused if you are using a PoE enabled switch and have manually set the power on the ports to a maximum of less than a certain wattage depending on access points used. Below is a list of the APX access points and their maximum used power ratings:
In addition to the maximum power ratings that could be configured on the PoE switch, below are the supported PoE types:
This article describes the steps to resolve the issue of the access points failing to power up after initial configuration is sent to it.
The following sections are covered:
Applies to the following Sophos products and versions Sophos UTM Sophos FirewallSophos Central Wireless
We recommend using a separate PoE injector to see if the problem is power from the switch. If using a separate PoE injector fixes the problem, then you will need to investigate the power supplied to the unit via your PoE enabled switch and ensure it is set to a value that supports the APX device in use.
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