A known issue exists within the Partner Dashboard - Firewalls and Firewall Approval sections (1 below). The search functionality will not return results (3 below) for any firewall that does not have a name (2 below).
Firewalls that do have a name/assignment can be searched as expected by either name, serial number, or model.
This article describes the steps to work around this issue in the interim of it being fixed.
The following sections are covered:
Applies to the following Sophos products and versions Sophos Central Partner
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