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Sophos was receiving a high number of automated alerts from Sophos Email Appliances indicating data update install failures.
Applies to the following Sophos product(s) and version(s) Sophos Email Appliance
This may cause a delay with data updates being applied and alerts to be generated by the Email Appliance. This has no impact on mail flow.
Update 22-05-2019 Continued monitoring has shown the number of automated alerts drop off and appliances that previously generated alerts are now successfully installing subsequent updates.
This has been investigated and a fix has been implemented to resolve the issue. It may take a a short time for this fix to be detected and installed by appliances. We are continuing to monitor this to ensure that this is resolved
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