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This article provides details about the changed way of profile installation introduced by Apple with iOS 12.2 affecting the enrollment procedure of Sophos Mobile. The following sections are covered:
Applies to the following Sophos products and versions Sophos MobileCentral Mobile
Operating systems iOS 12.2
With the release of iOS 12.2 Apple has changed the way to install a configuration profile as required by EMM products like Sophos Mobile to manage the device.
Note: The enrollment procedure using Apple DEP or Apple Configurator does not change with iOS 12.2.
To enroll an iOS 12.2 device with Sophos Mobile, users must perform the following steps:
After following this procedure, the profile is successfully installed and the device can be managed by Sophos Mobile.
Note: When installing a profile via Sophos Mobile this is done without any user interaction.
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