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This article describes the behavior of email notifications. It also provides information on an issue wherein email notifications for gateway down events are not received by the recipient. The following sections are covered:
Applies to the following Sophos products and versions Sophos Firewall
When a test email notification is sent or an email notification is sent by the firewall due to any event (gateway down, IPSec tunnel down, or schedule for reporting, etc.), it will randomly try to send the email from any possible gateway that is up.
There are instances wherein email notifications are not received for gateway down events. The following are the minimum requirements for a notification email to be sent by the firewall if a gateway went down.
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