This article describes the information on the known behavior of memory test with a small subset of XG appliances. The following sections are covered:
Applies to the following Sophos products and versions Sophos Firewall
Below is the list of the affected appliances:
It has been observed that during memory test "Device is getting stuck in memory test page and neither it is showing failed nor it is getting completed." To exit from it, it is needed to hard reboot the appliance. For a few subsets, the memory test is working fine but by pressing the ESC button to stop the test for reboot doesn't work. It required a manual intervention of power cycle or a hard reboot of the appliance.
Reference snapshot 1
Reference snapshot 2
Note: Please note that this known behavior doesn’t impact any of the firewall functionality issues.
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