Following the set up of a Message Relay no devices are seen to connect and use the Message Relay.
When opening the following logs on the Message Relay server the following entries are listed:
<DATE>T<TIME>+<TIMEZONE> 0 403 + <REMOTEIP>:<PORT> <MESSAGERELAYIP>:8190 "-" "CONNECT dci.sophosupd.com:443
error: [access_compat:mod_access_compat.c(350)] [client=<REMOTEIP>:<PORT>] [server=<MESSAGERELAYIP>:8190] ****: client denied by server configuration: proxy:dci.sophosupd.com:443.
error: [message_relay:mod_message_relay.cpp(389)] [client=<REMOTEIP>:<PORT>] [server=<MESSAGERELAYIP>:8190] ****: Maximum connection count exceeded for <MESSAGERELAYIP>.
<proxy credentials="********" address="<MESSAGERELAYIP>:8190"/>
The issue is caused by the Message Relay being added to the Proxy Configuration settings in Sophos Central.
The following sections are covered:
Applies to the following Sophos products and versions Central Server Message Relay 1.0.13
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