Aside from the Central Windows Endpoint having installed on the machine and seeing it appear on the Central dashboard, check the Sophos Central installer logs to verify if it has successfully gone through the installation process. The following sections are covered:
Applies to the following Sophos products and versions Central Windows Core Agent 2.1.4Central Windows Endpoint 10.8.1Central Windows Endpoint 10.8.2
There are key messages from the Sophos Cloud Installer log that confirms if the installation process was successfully done:
Retrieved endpoint id: 41b17f17-cd53-04a6-bb5c-ada356253ee7
Updating credentials created with username: NSZ6E4VSMM
About to execute command: Download
Analyzing whether to update from Sophos CDN or update cache
Decoding file (file location)
Attempting to rename C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation to C:\\ProgramData\\Sophos\\AutoUpdate
Install sequence for components is: sdu uninstaller64 sed64 mcsep sse64 sfs64 clean64 shs esh64 ui64 efw64 savxp ntp64 hmpa64 sau
The short component names represent the following products:
Note: This is a sample Sophos Central log from a 64-bit computer. On a 32-bit computer these components will not have the 64 suffix. Depending on the licence and the components being deployed this list will vary.
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