A small subset of customers are reporting an issue where quarantined emails are not viewable in the UI to be released even though the logs state they have been accepted. Please note that these emails are not missing.
Applies to the following Sophos product(s) and version(s) Sophos Firewall XG Software v17.1.2 MR2Sophos Firewall XG Software v17.1.3 MR3
If you are experiencing these issues, please contact Sophos Support and reference article 133093.
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