When logged into Central Administrator - there is a known issue with Safari browsers (version 11 or 12) when attempting to use the 'Export to CSV' link on either the People or Devices page - you will not get a CSV downloaded. The error differs depending on whether you are using version 11 or 12 of Safari on OSX.
Where can this error be seen?
What error will be shown?
The following sections are covered:
Applies to the following Sophos products and versions Sophos Central Admin
Until this issue is resolved in a future version - Administrators using a Safari browser with Central Administrator will need to use a different browser if you need to export either the People or Device lists.
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.