UTM licenses that are controlled by Sophos UTM Manager (SUM) MSP licensing may have expired or be about to expire. Affected SUM fail to download and install the monthly the MSP-Licensebundle and result in expired licenses on the connected UTMs.
Applies to the following Sophos product(s) and version(s) Sophos UTM Manager
Each MSP needs to log into each SUM installation and authenticate using their MyUTM credentials. The credentials must be the same as as when they set up SUM MSP licensing or should be from the same MyUTM account. Please do the following:
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