The Sophos Mobile management on the iOS device has already been removed but the profile installation is still failing.
This knowledge base article includes the steps on how to identify the possible cause of the issue, and what can be done to ensure a successful profile installation.
Applies to the following Sophos products and versions Central MobileSophos Mobile
The Sophos Mobile Control profile installation will fail if the identity of the Mobile Device Management (MDM) Apple Push Services certificate used during the initial enrollment has changed because of the following scenarios:
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