This article provides information about support for Apple MacOS 10.14 "Mojave" by Sophos Anti-Virus / Endpoint Protection The following sections are covered:
Applies to the following Sophos products and versions Central Mac EndpointSophos Anti-Virus for Mac OS X
The following versions of SAV support MacOS 10.14:
Dark Mode is not supported by Sophos Anti-Virus. It will maintain its existing colors when the OS switches to Dark Mode, but otherwise it is fully functional.
Due to a new security mechanism that Apple has released with MacOS 10.13, called Secure Kernel Extension Loading (SKEL), all non-Apple kernel extension (what we use to intercept files, etc) vendors must be manually added to a trusted list (Any user can add this). This allows the kernel extensions to load and is required for Sophos Anti-Virus to function properly. All 3rd party vendors are impacted by this change, and it is not possible to work around this requirement.
Note: Due to an Apple security restriction, this cannot be done via a remote desktop connection. There must be a locally logged on user. The Allow button will show, but be grayed out if it is accessed via remote desktop.
After installing Sophos Anti-Virus go to Security & Privacy in the Apple System Preferences window.
Near the bottom of the window, it will list the blocked Kernel Extensions (kexts) by Sophos. Click Allow.
Once authorized, all future Sophos kernel extensions are allowed, even after uninstallation. This step is not needed again on a reinstall.
Please see KB132813 for troubleshooting steps if the above approval does not work.
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