Overview

Mail Spool displays emails that are waiting to be delivered when MTA mode is enabled. You can delete or retry sending these emails. Mail Spool page does not display discarded emails. This article describes the steps to export and view the contents of e-mails that are in the Mail Spool.

The following sections are covered:

• What to do
• Related information
• Feedback and contact

Applies to the following Sophos products and versions
Sophos XG Firewall

What to do 

Option 1

1. Go to Email > Mail Spool to view email that is in the spool. You can modify the date ranges accordingly to find what you are looking for.
2. Click on the subject line of the email that you would like to download. It will download the email contents in EML format.

   

3. You can view the email contents in your preferred mail client (ex. Outlook) or you can view it in a text editor like Notepad++ (less user friendly).

   

Option 2

1. For bulk exports, the best option would be to extract email files from the XG Firewall using SCP (secure copy) utility. Refer to Sophos XG Firewall: How to extract files from Sophos XG Firewall for more information.  
2. Verify the emails folder in XG, usually they are in /var/mail_cache/eml/*
3. From the Advanced Shell, run the following command to copy the emails to a local folder. In this example the local folder is /root/Documents/.

   scp admin@192.168.2.2:/var/mail_cache/eml/* /root/Documents/

4. Open emails using the following command:

   cat <file_name>

   

Related information

• Sophos XG Firewall: How to configure Email Protection in MTA mode
•  Sophos XG Firewall: How to extract files from Sophos XG Firewall

Feedback and contact

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