The document could not be printed.
An error occurred while printing the document.
The issue is caused by a problem in the SafeGuard File Filter encryption driver and is fixed with the release of SafeGuard Enterprise 8.10. Until available, a workaround described within this article can be applied to resolve the issue.
The following sections are covered:
Applies to the following Sophos products and versions SafeGuard File Encryption 8.0
The issue can be fixed by added the print processes to the list of Trusted Applications.
Print to PDF and Print to XPS Document Writer are now able to successfully write files into a network share with an encryption policy.
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