Using the Knowledge Base Search
The Basic Search allows users to search in all article fields (Short Title, Long Title, Keywords, Search Results Summary and Content).
Try the following search options for a more effective search:
Use quotation marks to indicate a phrase or group of terms that should be searched together.
Example: "PPPoE server"
Use when more than one character is not known
Example: block Or*
Plus (+) and Minus (-)
Use the "+" and "-" to add or remove words from a search phrase.
Example: DHCP -server Example: DHCP +configuration
Question mark (?)
Substitute for a single unknown character
Note: Do not enter partial words as search criteria. For example, quar for quarantine. The Knowledge Base search will not search on partial words by themselves. If you want to use a partial term, include the asterisk (*) in the word. For example, quar*.
The Advanced Search lets you specify search criteria:
Searching by article ID number
Unable To Find What You're Looking For?
If you are not able to find the content that answers your question in the KB, please try to rephrase your question. If the KB still does not contain the information you want, please consult your appropriate technical product documentation if you have not already done so. You can access product documentation from http://docs.cyberoam.com
If you have searched the KB and your product's documentation content, please let us know that you are not able to find the information you want by sending Feedback to us at email@example.com
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.