Learn about the Benefits of Multi-Factor Authentication (MFA) . Turn your MFA on now!
Information: Three minute survey on Exploring more ways to contact Sophos Technical Supportt. If you can spare the time, we would love your feedback!
Password change procedure for Administrators with Read-Only Profile
Applicable Version: 10.00 onwards
The Read-Only Administrators or monitor-only administrators cannot change their passwords from the Web Admin Console. However, such administrators can change their passwords using the My Account. Cyberoam end-users are also able to change their passwords using the My Account.
- Password change using My Account works only when authentication is done through Cyberoam Local Database. If an external server (AD/RADIUS/LDAP) is used for authentication, administrators or end-users will not be able to change their passwords using My Account.
Step 1: Logon to My Account
Step 2: Change Password
Document Version 2.0 - 26 April, 2014
Password change procedure for Administrators with Read-Only Profile PDF
Password Recovery Procedure for Cyberoam
Article ID: 2380
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.