Following the release of Window Central Server 1.5.2 certain customers may suffer an issue with repeated BSoDs of their server.
This has been seen on the servers with the following characteristics:
The System Event log will report the following Events:
Source: Microsoft-Windows-WER-SystemErrorReporting Description: The computer has rebooted from a bugcheck. The bugcheck was....
Source: Service Control Manager Description: The HitmanPro.Alert service service depends on the HitmanPro.Alert Support Driver service which failed to start because of the following error: HitmanPro.Alert service is not a valid Win32 application.
The following sections are covered:
Applies to the following Sophos products and versions Sophos Central Managed Server 1.5.2
To workaround the issue, on an affected server:
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.