Sophos Web Appliance sends notifications that the Certificate Authority is going to expire on May 20, 2018. The administrator needs to take action before the expiry date.
Applies to the following Sophos product(s) and version(s) Sophos Web Appliance
Users will get certificate warning during web browsing activities on the date of expiry.
Sophos Web Appliance 188.8.131.52
The following are the available options to resolve this alert:
In using the new Sophos certificate, a download link for the CA is made available on the GUI. Before the New Sophos Certificate can be selected on the GUI, the new CA must be downloaded first and deployed to the browsers/workstations. Once the New Sophos Certificate is selected, you will also need to regenerate the UI/Portal Certificates under the corresponding tab on the same page. As of software version 4.3.6 this will be done automatically when the old CA expires.
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.