Sophos is investigating reports of Sophos Email Appliance and Puremessage for Unix installations sending alerts related to data update failures.
Applies to the following Sophos product(s) and version(s) Sophos Email Appliance Sophos Puremessage for Unix
Email Appliance customers are failing to pull updates for anti-spam and anti-virus data leaving them on old data. PureMessage Unix customer are failing to pull new blocker data leaving them on old data.
Resolved the data had to be republished through a full data update
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