This knowledge base article provides information on the extended Anti-Virus support for Windows XP and Windows Server 2003.
The following banner alerts will appear in Sophos Central if you have devices running Windows XP or Windows Server 2003:
Support for Windows XP has stopped. From May 1st 2017, updates will stop and devices will no longer be protected. More details.
Support for Windows XP and 2003 has stopped. From May 1st 2017, updates will stop and devices will no longer be protected. More details.
Support for 2003 has stopped. From May 1st 2017, updates will stop and devices will no longer be protected. More details.
Sophos always encourages its customers to use the latest operating systems and service packs, however, we also recognize that some customers are unable to upgrade for various reasons and because of this, Sophos is offering to extend the availability of support for both Windows XP and Windows Server 2003 from their current retirement dates until 17th of April 2020.
To continue receiving updates and support, Sophos Central customers need to purchase the extended support option. After this, Sophos will continue to provide security updates and periodic engine refreshes to maintain protection but reserves the right to review the status of support should an issue be found within Windows XP or Windows Server 2003 that means that we can’t provide suitable protection. See the EULA for more details.
Both Windows XP and Windows Server 2003 will continue to update until 1st of May 2017, at which point they will stop. These operating systems are not supported unless extended support has been purchased.
The following sections are covered:
Contact your Account Manager if you require extended support for these operating systems.
Note: After securing and applying the extended license for Windows XP and Windows Server 2003 in your Sophos Central, the Sophos full installer must be downloaded and used for the installation to proceed.
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable for us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.