This article describes the steps to resolve web requests showing the category "None" after a signature update caused an overflow in WINGc. A corrective pack was released Saturday, December 24th at 11:00 UTC.
The following sections are covered:
Serial Number: C01001JJB9DD857 Device-Id: 77e50388-9bda-495f-ac90-5e23bea45e8d Appliance Model: SFVUNL Firmware Version: SFOS 16.01.2 Firmware Build: 222 Firmware Loader version: 0x00000006 HW version: SO01 Config DB version: 15.135 Signature DB version: 15.135 Report DB version: 15.135 Webcat Signature version: 0.0.1.57 Web Proxy version: HTTP-Proxy.0bdec1804 SMTP Proxy version: 220.127.116.11 POP/IMAP Proxy version: 18.104.22.168.4 Logging Daemon version: 0.0.0.17 AP Firmware: 5.0.001 ATP: 1.0.0116 Avira AV: 1.0.17526 Authentication Clients: 1.0.0003 IPS and Application signatures: 3.13.17 RED Firmware: 2.0.003 Sophos AV: 1.0.10290 SSLVPN Clients: 1.0.005 WAF: 1.0.0006 Hot Fix version: 1
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.