This article answers the frequently asked questions on Sophos Phish Threat V1. Note: Please see also the FAQ for version 2 for further information. (Sophos Phish Threat: Frequently Asked Questions on V2) The following questions are answered:
Applies to the following Sophos products and versions Sophos Central AdminPhish Threat
When creating a Training campaign, a URL link will be sent to the end user. The Training campaign has a URL format of http://app.phishthreat.com/training/XXXXXXXXXXX and will be accessible for six months only. After the 6 months period - if the same type Training Campaign is needed to be sent to the end users, a new Training Campaign (same type) should be created and sent to the End users.
This has been confirmed by the Sophos Development Team.
Please contact Sophos Support to add additional administrators to your account.
There is no limit.
Yes. Everything can be modified on the initial landing except for language. Please contact Sophos Support to change the language.
No. Once a campaign is activated, it cannot be modified. It can only be completed or deleted.
No. Training material is constantly being updated and expanded to cover all phishing security topics. Specialized training will have to be conducted by your organization.
Yes. Go to Sophos Phish Threat Dashboard > Communications > Create Communication to create a new newsletter or to modify any of the existing newsletters.
Yes. Go to Sophos Phish Threat Dashboard > Settings > General Settings > New Employees and select a campaign in Auto-Enroll Campaign.
No. You can only send phishing simulations using the domains available at Sophos Phish Threat Dashboard > Settings > Domain List.
Go to Sophos Central Dashboard > Email Gateway > Settings > Click Inbound Allow / Block > Click Add > Click Add allow > Enter the domain for the campaign as listed in Sophos Phish Threat > Settings > Sending domains and IPs.
Add the domain of the campaign as outlined in Reflexion: Add Email Addresses and Domains to the Allow List
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.