In October 2016, Sophos announced that it started the End of Support process for the Sophos Antivirus (SAV) for vShield product. End of Support will be effective on 31 March 2018. The End of Support process is occurring in accordance with Section 8 of the Sophos End User License Agreement.
Sophos Antivirus for vShield is being discontinued due to a significant shift in technology by VMware. Customers can continue to use our powerful endpoint agent to protect their virtual environments, and for customers who prefer the off-board scanning approach, Sophos has introduced Sophos for Virtual Environments as a replacement product.
Applies to the following Sophos products and versions Sophos Anti-Virus for VMware vShieldSophos Anti-Virus for VMware vShield (Cloud Edition)
Sophos Antivirus for vShield was removed from sale on 31 December 2016. For existing customers, the last day to receive service and support for the product from Sophos will be 31 March 2018. Critical software fixes, protection updates and support will be available for the Sophos components of the SAV for vShield offering (the Sophos Security VM and Guest Agent downloads), until this date.
Note: VMware’s vShield Manager (vCNS) appliance is no longer available or supported by VMware.
Shortly after 31 March 2018, Sophos will remove the SAV for vShield product downloads from MySophos and Sophos Central websites. No changes or updates will be made to the product after the End of Support date and protection updates will stop shortly thereafter.
Sophos strongly recommends that customers transition their SAV for vShield deployments to the replacement product (Sophos for Virtual Environments) or to an alternative solution, prior to March 2018.
Sophos does not plan to extend support for the SAV for vShield product beyond 31 March 2018. The third-party technologies that form an intrinsic part of the product are no longer supported by VMware.
VMware has made significant changes to the technology that underpins vShield Endpoint. This includes replacing the vCNS (vShield Manager) appliance and replacing the API that is a key part of the off-board file scanning solution.
In early 2017, Sophos released Sophos for Virtual Environments, which provides an off-box anti-virus scanning solution for VMware ESXi and Microsoft Hyper-V.
By leveraging an ultra-light Sophos guest agent, Sophos for Virtual Environments enables a central Sophos Security VM to provide malware protection for multiple guest VMs, similar to the SAV for vShield approach. For further information refer Sophos for Virtual Environments - Frequently Asked Questions or contact your Sophos Account Manager. Existing SAV for vShield customers are entitled to Sophos for Virtual Environments within their current license at no extra cost.
In addition to publishing this knowledge base article, all Sophos partners, and customers with SAV for vShield license entitlement, were notified by email in October 2016.
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