PLEASE READ Advisory: Kernel memory issue affecting multiple OS (aka F**CKWIT, KAISER, KPTI, Meltdown & Spectre) for the latest updates.
This article answers the frequently asked questions on the Endpoint license changes in the Sophos Central Dashboard and the Windows endpoint.
The following questions are answered:
Is there a list of the available licenses?
When will these changes happen?
Will the changes affect all Endpoint licenses?
Will this change affect all my Windows computers?
What are the changes I'll see on my Windows computers?
Can I change my license type?
What changes will I see in the Sophos Central Dashboard?
Are there any known issues that I should be aware of?
How do I report a false positive with Intercept X?
I’m on beta version 0.7. What do I need to do to upgrade to GA version 11.5.0?
Can I install Intercept X alongside an existing Sophos Enterprise Console managed computer?
Where can I go for further help and guidance?
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Are there any changes in the Sophos Central Dashboard in regards to what I download?
Yes, dependent on your license you will have various options when downloaded the installer. For further information click on the following link:
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.