Updating fail to download or complete. When you check the updating log the following message is shown:
com.sophos.autoupdate: Error: Could not update Sophos Anti-Virus at [TIME] on [DATE] com.sophos.autoupdate: Verification failed com.sophos.autoupdate:
First seen in Sophos Anti-Virus for Mac Home Edition
The files downloaded by Sophos AutoUpdate are corrupt or incomplete.
sudo rm -rf /Library/Caches/com.sophos.sau/ ; /usr/bin/SophosUpdate
You will be prompted for your account password. Type the same one you use to unlock System Preferences panels etc. - the password will not appear on screen. Press enter once you have entered the password. The command will clear all of the already downloaded files in the Sophos AutoUpdate cache and force a new download.
If the problem continues something is interrupting/altering the downloaded files and when Sophos AutoUpdate checks the files it sees a problem with them. Common causes are a proxy or similar scanning the internet traffic.
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