This knowledge base article answers the frequently asked questions about the Sophos Community.
The following sections are covered:
For more information, take a look at the KBA Sophos Community: How to participate.
You can do the following:
For more information, take a look at the KBA Sophos Community: How to manage friends.
Your Sophos Community username is the First Name and Last Name that you used to create your Sophos ID. If you would like to use a nickname, add it as the First Name or Last Name when you create your Sophos ID.
If you have already created your account, you can change your username by clicking your user icon on the top-right of the page then select Profile. From here, you will see a Change Username widget on the right-hand side of the page. Enter your desired username and click Submit.
In the Sophos Community homepage, click the user icon on the top-right of the page and then select Profile. Steps in doing this can be found in the KBA Sophos Community: How to edit your profile.
For more information, take a look at the KBA Sophos Community: How to manage private messages.
To delete your Sophos Community account, please go to the Community Chat section of the site and leave a post with the subject: Account Deletion. A Sophos staff will then reach out to you for the necessary information. This process takes up to three business days to complete, and you will not be able to access any other Sophos services that were tied to the associated email address after this.
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Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.