This knowledge base article is a landing page for Sophos Central Migration Tool providing links to articles, documentation and resources.
The following sections are covered:
Applies to the following Sophos product(s) and version(s) Sophos Central Migration Tool
Note: All versions of the Sophos Central Migration Tool prior to version 2.1.0 retire on the 31st July 2020. From this date they will no longer work and will not be able to migrate computers.
The Sophos Central Migration Tool helps administrators to move management of protected computers from Sophos Enterprise Console 5.0 and later to Sophos Central.
The tool can migrate protected computers that:
The Sophos Central Migration Tool can be installed by either:
C:\ProgramData\Sophos\Update Manager\Working\<GUID>\Cloud Migration Tool\
The following online documentation is available for the Sophos Central Migration:
For further information on Sophos Central see Sophos Central Admin Frequently Asked Questions (FAQ)
ERROR HttpHelper.DoOperationAndRetryIfTooManyRequests Central API call exception: Central API call failed. Status: CannotConnect ERROR MigrationCoordinator.UpdateAvailableCloudFeatures Failed to update available Central features list. Endpoint migration ability may not be accurate or up-to-date.
The following articles provide information on the configuration you may need to set to allow the endpoint/server software to install and communicate with Sophos Central:
The following articles provide information on issues you may see during the installation/uninstallation or launching of the Sophos Central Migration Tool:
The following articles provide further information on the Sophos Central readiness states, that may appear against computers listed in the Sophos Central Migration Tool view:
The following article provide further information on the options available as part of the Advanced Guide:
The following article provides further information on how to provide customer installation parameter when migrating computers to Sophos Central:
The following articles provide information on issues you may see when using the Sophos Central Migration Tool:
The following article provides further information if you have Enterprise Console installed to a Windows 2003 or Windows 2008 server and need to migrate:
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