Configuring VPN Remote Access for the first time on your Sophos XG Firewall? Check out this useful Community post!
Advisory: Sophos XG Firewall - Antivirus service stopped due to failed pattern update. Please visit this KBA for the latest updates
Generally, the removal program that comes with Sophos should be used to uninstall it. For instructions, take a look at Sophos Anti-Virus for Mac: How to uninstall. Having tried the regular uninstaller or if you deleted built-in removal program, this article provides a standalone tool to remove the installed Sophos Anti-Virus for Mac. This knowledge base article is also useful when the uninstaller is unable to run due to a corrupted receipt file. The following sections are covered:
Applies to the following Sophos products and versions Sophos Anti-Virus for Mac OS XSophos Anti-Virus for Mac Home Edition
The removal tool will work with all releases of Sophos Anti-Virus for Mac. To use the tool, follow the steps below:
Sign up to the Sophos Support SMS Notification Service to get the latest product release information and critical issues.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.