Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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Generally, the removal program that comes with Sophos should be used to uninstall it. For instructions, take a look at Sophos Anti-Virus for Mac: How to uninstall. Having tried the regular uninstaller or if you deleted built-in removal program, this article provides a standalone tool to remove the installed Sophos Anti-Virus for Mac. This article is also useful when the uninstaller is unable to run due to a corrupted receipt file. The following sections are covered:
Applies to the following Sophos products and versions Sophos Anti-Virus for Mac OS XSophos Anti-Virus for Mac Home Edition
The removal tool will work with all releases of Sophos Anti-Virus for Mac. To use the tool, follow the steps below:
Note: For Home users, please go to Sophos Home Help for further assistance. For corporate customers that require further assistance, you may raise a case on our support website.
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