When configuring the Sophos Central Active Directory Sync Utility, you are continually re-prompted for the LDAP credentials. When looking in the 'Sophos Central AD Sync' Windows Event log you see the error:
Failed active directory synchronization. Reason: SophosADSync.NeedADCredsException: Invalid LDAP credentials ---> System.DirectoryServices.Protocols.LdapException: The LDAP server is unavailable. at System.DirectoryServices.Protocols.LdapConnection.Connect() at System.DirectoryServices.Protocols.LdapConnection.BindHelper(NetworkCredential newCredential, Boolean needSetCredential)
Applies to the following Sophos products and versions Sophos Central AdminSophos Cloud AD Sync Utility
After ensuring the following information is entered correctly:
Ensure that the DC being connected to is presenting a certificate on the chosen port.
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