"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
This article describes the step by step instructions on how you can completely remove the Sophos Anti-virus program on your Mac.
Note: You cannot uninstall the program by dragging it from the Applications folder to the Trash - you have to run the removal program. If you have accidentally deleted the removal program, this article includes information on what to do further.
Applies to the following Sophos products and versions Sophos Anti-Virus for Mac Home EditionSophos Anti-Virus for Mac OS X
You will see the success screen soon as it’s done with uninstall. Click the Close once you’ve seen this prompt:
We recommend that you post your install.log file to our Sophos Community and we'll go from there. Watch the video on our YouTube channel about viewing the install log in the Console app and filtering the log.
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.