Parental Control users on Mac OS X 10.6 are unable to browse to any website.
First seen in Sophos Anti-Virus for Mac OS X
Operating systems Mac OS X 10.6
The way in which web browsing is controlled with Parental Control on Mac OS X 10.6 is incompatible with the Web Protection feature in Sophos Anti-Virus for Mac OS X version 9.0.x and above.
The Administrator must make a choice about which protection feature they wish to use.
Sophos recommends that Mac OS X 10.6 systems where Parental Control users are going to log in are placed in a separate group within Sophos Enterprise Console, and are provided an 'Anti-Virus and HIPS' policy where both 'Web Protection' options are disabled.
Disable Parental Controls for all users of OS X 10.6 systems. Ensure that the 'Web Protection' options within the 'Anti-Virus and HIPS' policy are enabled.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.