The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
When using the Sophos Secure Virtual Machine (SSVM) with VMware ThinApps in streaming mode some degradation in performance can be noticed resulting in longer load times for the applications.
First seen in Sophos Anti-Virus for VMware vShield 1.0.0
This can be caused when the SSVM is configured to scan remote files which increases the workload as each remote application is scanned as they are launched.
Either disable remote file scanning or create exclusions specifically for the applications:
Remote file scanning can be disabled in the policy via Sophos Enterprise Console.
If the remote file scanning must remain enabled, individual exclusions can be added for each application.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.