The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
When installing Sophos Anti-Virus for Linux/UNIX the following error message is encountered: Unable to create temporary library directory (is /tmp full?)
Unable to create temporary library directory (is /tmp full?)
First seen in Sophos Anti-Virus for UnixSophos Anti-Virus for Linux
There are a couple of possible causes for this error, as the message suggests it can simply be caused by lack of disk space in /tmp.
However this issue has also been seen if installing Sophos Anti-Virus on a AIX computer running software from Hitachi called JP1 (http://www.hitachi.com/products/it/software/prod/jp1/index.html). JP1 sets its own mktemp value in the system path.
You can check the amount of space used in /tmp by running the following command:
If you use the JP1 software then use the following commands to enable an update to run using the specified path:
PATH=/bin:/usr/bin:/usr/sbin:/sbin savupdate -v5 /etc/rc.d/rc6.d/Ksav-protect PATH=/bin:/usr/bin:/usr/sbin:/sbin /etc/rc.d/rc2.d/Ssav-protect
This would need to be run manually.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.