SafeGuard Client 6.10: Installation and Upgrade
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Device Encryption 6.10.0SafeGuard BitLocker Client 6.10.0
Operating systems Windows 7 SP1, Windows 8, Windows 8.1
Depending on the current installation base and which modules you require, follow one of the below mentioned scenarios.
Before installing or upgrading the SafeGuard Client, we recommend you ensure that your system is correctly prepared, as outlined in KBA 108088.
Follow the steps described in chapter 9.5 "Installing the encryption software" of the SafeGuard Installation Guide.
msiexec /i SGNClient.msi FIPS=1
Installation of the Bitlocker Challenge/Response Feature
Consider the enhanced hardware requirements of this feature which are described in the product Release Notes.
Chose the Custom setup type and activate the Bitlocker Challenge/Response Feature
run msiexec /i SGNClient_x64.msi with the parameter ADDLOCAL=Client,BaseEncryption,BitLockerSupport,BitlockerSupportCR,CredentialProvider
Important note: Do Not remove SGxClientPreinstall or VC++ Redist packages that are already installed.
Follow the steps described in chapter 4.4 "Upgrade endpoints" of the SafeGuard Enterprise Upgrade Guide.
SafeGuard 6.10 does not include the Configuration Protection Module anymore. If you need the functionality of this module do NOT upgrade the clients to version 6.10 as this will remove the module.
However, removing Configuration Protection during an upgrade from 5.60 will not generate the uninstall password for the Configuration Protection Client.
Due to an unsolvable issue in the 5.60 installation, the uninstall password, needed to uninstall the Configuration Protection Client, will not be generated if Configuration Protection is removed during the upgrade to 6.10. It is recommended to first uninstall Configuration Protection in 5.60 and then upgrade to 6.10. Upgrades from 6.00 do not suffer from this limitation.
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