The Sophos Central Admin installer prevents installation on a computer running certain Sophos products. This article describes the steps on how to resolve the error message Other Sophos software is already installed on this computer while installing software managed by Sophos Central Admin.
The following sections are covered:
Applies to the following Sophos products and versions Sophos Cloud Managed Endpoint
When installing software managed by Sophos Central Admin, you receive this error message:
The log file Sophos Endpoint Bootstrap_[TimeStamp].txt contains the following warning message:
ERROR,Other Sophos software is already installed on this computer., Information,------------------ Installation program finishing with code 107 ------------------,
If the computer has one or more of the following products (as listed in Add or Remove Programs or Programs and Features) or components installed these will need to be removed before running the Sophos Central Admin installer:
Sophos Anti-Virus will also need to be uninstalled if the following components have been enabled on the computer at some time:
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