This article describes how to upgrade your UTM via the automatic Up2Date system. The following sections are covered:
Applies to the following Sophos products and versions
Not product specific
Go to Management | Up2Date | Overview, then click on an available firmware update. By default, new update packages are automatically downloaded to UTM.
There are two possible reasons why you may not be able to see the version you require.
1. If you find that a new version has been released, but you do not see it under Management | Up2Date, it's possible that your device has no direct internet uplink or connection to an Up2Date cache. If this is the case, you can upload Up2Date packages manually:
2. Another cause of Up2Dates not appearing in the WebAdmin is that the automatic firmware download feature is disabled, i.e. it is set to Manual. If this is the case, in Management | Up2Date | Configuration, on the dropdown enable automatic firmware download.
You can raise a support case through WebAdmin by going to Support | Contact Support.
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