Status of a task deploying a VPN profile stays in the Status 'Sending Notification' or 'Notified'. If the task shows 'Notified' the additional information of the task show that the device is currently busy. Trying to deploy a VPN profile created by the iPCU shows the same behavior.
First seen in Sophos Mobile Control 3.5Sophos Mobile Control as a Service 3.5
Fixed in Sophos Mobile Control 3.5.1
Operating systems iOS
This error occurs due to a wrong parsing process in SMC 3.5 and if the Proxy settings in the VPN profile are not configured.
In order to successfully deploy a VPN profile follow these steps:
Installing the Sophos Mobile Control 3.5.1 Patch also solves this issue.
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